May 21

lifetime warranty Consumer group objects to Chrysler bankruptcy, says customers could be stranded without warranty

Joseph Heller’s novel Catch-22
is an assault on bureaucratic circular logic, and when talk turns to
Chrysler’s bankruptcy, you can almost picture the book’s character,
Yossarian, shaking his head about the latest developments surrounding
warranty claims. Current Chrysler owners might find themselves owning
vehicular orphans whether or not the company manages to stick around in
some form. Chrysler’s bankruptcy deal, where there’s an upside and a
downside to the Schwartz, could see the new, “Good” Chrysler floating
above any responsibility for any Chrysler vehicle sold before the
bankruptcy.

Consumers groups, realizing that buyers will have
no recourse, have filed an objection that’s spurred a quickly organized
hearing of the House Judiciary Committee. According to a report by
ABC<, the new Chrysler has agreed to cover normal warranty claims,
but when some new issue that would normally prompt a recall campaign
pops up – or some other kind of defect rears its ugly head – the
company would want nothing to do with it. Bad thingamajigy covered,
horrible manufacturing or design defect that causes you injury, not
covered. No right to sue, either.

It’s not like Chrysler
vehicles have stellar resale values now, but if this is how things
shake out, the machinations to avoid standing behind its product are
likely to further devalue anything wearing a Pentastar.

[Source: ABC]

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May 18

Used Car Warranty

Since October 1987, the Connecticut Used Car Warranty Law (Click here For a Copy)has covered certain used cars purchased from licensed Connecticut dealers. The law covers mechanical and operational defects at the time of purchase, if the owner has met all of the following conditions:

  1. The owner has paid at least $3,000 for the vehicle.
  2. The vehicle is six years old or less.
  3. The vehicle is used for personal purposes or family or household use.

The dealer must repair the vehicle at no charge up to 30 days (or 1,500 miles) after the purchase date if the owner paid at least $3,000, and up to 60 days (or 3,000 miles) after the purchase date if the owner paid at least $5,000.

If you have a problem in this area, we suggest you complete and submit a Dealers and Repairers Complaint Form (form K-35) along with copies of all sale and warranty documents to:

Department of Motor Vehicles
Dealers and Repairs Division
Complaint Unit
60 State Street
Wethersfield, CT 06161
Phone:  860-263-5055


 Connecticut State Law (Used CAr Warranty)

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